Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of delivery for a full refund or exchange. Please review the following guidelines to ensure a smooth return process:
Eligibility for Returns:
1. Items must be unused, in their original packaging, and in the same condition as received.
2. Returns must be initiated within 30 days of delivery.
How to Initiate a Return:
1. Contact our customer service team at terlinguaracingteam@gmail.com to request a return authorization.
2. Provide your order number and reason for the return.
3. Our customer service team will provide you with a return authorization and instructions for returning the item(s).
Return Shipping:
1. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
2. We recommend using a trackable shipping method for your return.
Refunds:
1. Once your return is received and inspected, we will process your refund within 7 business days.
2. Refunds will be issued to the original form of payment.
Exchanges:
1. If you would like to exchange an item, please indicate the desired replacement item when initiating the return.
2. Exchanges are subject to availability. If the desired item is not available, a refund will be issued.
Damaged or Defective Items:
1. If you receive a damaged or defective item, please contact us immediately.
2. We will arrange for a replacement or refund, including return shipping costs.
Contact Us:
If you have any questions about our return policy, please contact our customer service team at terlinguaracingteam@gmail.com.
**Policy Last Updated: 03/20/24**
Eligibility for Returns:
1. Items must be unused, in their original packaging, and in the same condition as received.
2. Returns must be initiated within 30 days of delivery.
How to Initiate a Return:
1. Contact our customer service team at terlinguaracingteam@gmail.com to request a return authorization.
2. Provide your order number and reason for the return.
3. Our customer service team will provide you with a return authorization and instructions for returning the item(s).
Return Shipping:
1. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
2. We recommend using a trackable shipping method for your return.
Refunds:
1. Once your return is received and inspected, we will process your refund within 7 business days.
2. Refunds will be issued to the original form of payment.
Exchanges:
1. If you would like to exchange an item, please indicate the desired replacement item when initiating the return.
2. Exchanges are subject to availability. If the desired item is not available, a refund will be issued.
Damaged or Defective Items:
1. If you receive a damaged or defective item, please contact us immediately.
2. We will arrange for a replacement or refund, including return shipping costs.
Contact Us:
If you have any questions about our return policy, please contact our customer service team at terlinguaracingteam@gmail.com.
**Policy Last Updated: 03/20/24**